VNExpress-Aug 4
Foreign residents in Vietnam are increasingly using level-2 electronic IDs to access faster, more transparent public services as the country advances its digital government reforms.
The initiative is part of Resolution No. 57, which aims to drive breakthroughs in science and technology, innovation and national digital transformation. It enables eligible foreigners to complete more administrative procedures online while supporting the government’s goal of making public services more efficient and user centered. Foreigners holding valid temporary or permanent residence cards are eligible to apply for level-2 electronic identification (e-ID) accounts. Applications can be submitted at immigration offices under the Ministry of Public Security or the provincial-level Departments of Public Security, where biometric information is collected to enable access to a wide range of digital public services. Kim Ji Eun, President of the Korea Global School (KGS) System, was among the first foreign nationals to register for a level-2 e-ID account in Hanoi. During her first experience with Vietnam’s public administrative services on June 25, 2025, Kim said she was most impressed not by the processing speed, but by the transparency of the procedure and the ease with which users could track their applications. “As a foreign investor, I
appreciate Vietnam’s efforts to reform administrative procedures and digitalize public services. These reforms help reduce paperwork, shorten processing time and create a more business-friendly environment,” she said. Jeong Young Oh, KGS Principal, who has lived in Vietnam for more than a decade, said the country’s digital transformation has become increasingly visible in daily life. American English teacher Samuel Herbert Brinkerhoff, who has worked in several countries, said digital identity systems are becoming a global trend and Vietnam is making steady progress in catching up with international practices. Read more at:
