By Wong Pei Ting & S. M. Naheswari

Today Opinion-May 30

After surviving the circuit breaker last year, many hawkers — especially the older ones who are not digitally savvy — are struggling to keep their stalls open under the Phase 2 (heightened alert) community restrictions. For some, it’s not for the want of trying. Despite their best efforts, with the help of others in some cases, they haven’t been able to figure out a way to sustain their business. Experts suggest designing apps for older, illiterate hawkers and taking a more hands-on approach in guiding them through digitization efforts. But other observers point out that given the hawkers’ low profit margins, getting onboard food delivery platforms may not make sense. Government and food delivery firms have rolled out initiatives to help the hawkers. The community has also rallied around them but all these efforts may be insufficient for some.

Read more at: https://www.todayonline.com/singapore/big-read-floundering-digital-wave-older-hawkers-could-call-it-quits-taking-piece-spore