By David I. Steinberg

The Irrawaddy-Jan 10, 2024

Many consumers, when they buy a large product to be delivered to their homes, on opening find in the package a note: “Some assembly required.” The factory or outlet has taken the product apart to reduce shipping costs, and it is up to the consumer, with perhaps a screwdriver or small tool, to reassemble the item. There are usually instructions of assembly included, but often the recipient does not bother to read them and tries to assemble the item based on common sense. Often the sequence of assembly steps, however, is critical to success. Ignoring it leads to consumer frustration. Read more at: https://www.irrawaddy.com/opinion/guest-column/132529.html First published in The Irrawaddy