NationThailand-Mar 11
Lao and Thai government agencies have agreed to strengthen cooperation in consumer protection, with a focus on information sharing, law enforcement, and tackling the risks linked to online trade. The Department of Internal Trade under Laos’ Ministry of Industry and Commerce and Thailand’s Office of the Consumer Protection Board signed a Memorandum of Understanding on technical cooperation and information exchange in this field. Director General of the Department of Internal Trade, Santisouk Phounsavath, and Secretary-General of the Office of the Consumer Protection Board under Thailand’s Office of the Prime Minister, Ronnarong Phoolpipat, signed the agreement in Vientiane. The partnership aims to build a clear framework to protect the legitimate rights and interests of consumers as trade and online shopping continue to grow. Under the agreement, Thailand will provide public information materials on consumer protection, including manuals and laws in the Thai language, to support the work of the Lao authorities. The two government bodies will also provide advisory support and compile joint action plans to strengthen consumer protection. The agreement also promotes the exchange of information related to law enforcement, product and service safety, and the protection of consumers involved in online commerce. Officials from the two countries will share knowledge, experiences, and best practices on investigations and consumer protection procedures. The two sides will also coordinate to help resolve consumer complaints, especially when people are affected by unfair practices in cross-border trade. Read more at: https://www.nationthailand.com/blogs/news/world/40063604
