Public service disruptions continue as cyberattack recovery falters

JakartaPost-June 26, 2024

Indonesians are still being affected by last week’s ransomware attack on a temporary national data center (PDN) that disrupted public services, with some calling for the government to take responsibility for failing to properly secure their personal data. The cyberattack on the data center in Surabaya, East Java, occurred on June 20 and disrupted immigration services at Soekarno-Hatta International Airport in Tangerang, Banten, as well as student enrollment at state schools in Serang, Banten, and Dumai, Riau. As of Wednesday, five of the affected agencies had restored their database access and resumed services, including the immigration office, the Maritime Affairs and Investment Ministry, the Kediri municipal administration in East Java, the Religious Affairs Ministry and the National Procurement Agency (LKPP). The government is aiming to restore at least 18 central and regional administration databases affected by the attack by the end of this month, the Communications and Information Ministry’s director general for information and public communication, Usman Kansong, said at a press briefing on Wednesday. However, the figure is still a far cry from the total 282 impacted databases reported on Tuesday by state-owned communications company PT Telkom Indonesia, whose subsidiary Telkomsigma operates the Surabaya facility. The disruptions nearly caused 46-year-old Bambang Sadono to miss his flight last week. Bambang arrived at Soekarno-Hatta International Airport on June 20 to find long lines at the immigration counters. He managed to board his plane only 10 minutes before it took off, after going through a manual immigration check. As of Monday, immigration services had been mostly restored, with Law and Human Rights Minister Yasonna Laoly saying his office had temporarily moved the relevant data to cloud storage run by Amazon Web Services. Read more at: https://www.thejakartapost.com/indonesia/2024/06/26/public-service-disruptions-continue-as-cyberattack-recovery-falters.html.